Delivery policy

Holiday season dispatch and delivery

The last day for dispatch this year is Wednesday, 20th December 21.

Any orders placed from this day until Tuesday, 4th January 22 will be dispatched on Wednesday, 5th January 22.


Delivery in the United Kingdom

We are delighted to offer you flexible range of shipping options from standard to next day delivery. For next day delivery requests please get in touch for stock and price request before 1pm.

Below you will find our shipping rates displayed including VAT where applicable.

  • * Royal Mail estimated delivery 1-3 working days.
  • ** Royal Mail estimated delivery 2-3 working days.

Above time frames are estimated only. Therefore if you are in a rush please get Next Day Service.

Please plan and order in advance well before your project date. We are not responsible for any delays occurred from Royal Mail delivery services. 

Shipping to Europe, USA, Canada and Internationally

Estimated delivery times to North America is 5-7 business days, 3-5 business days in EU and 7-10 working days rest of the world. Total delivery time depends on the custom process in the country of delivery. 

International shipping prices are excluding VAT as well as all products are excluding VAT. As the buyer you are liable to pay the custom duties in your own country when requested by the courier services.

Shipping Method

Free Shipping

UK Standard

UK Signed

Next Day (order by 1pm)

USA and Canada


Small packages

Free Shipping: Orders over £150

UK Standard: £2.60

UK Signed: £3.60

Next Day (order by 1pm): £9.95

USA and Canada: £25.00

Europe: £12.00

Medium packages

Free Shipping: Orders over £150

UK Standard: £12.90

UK Signed: £14.80

Next Day (order by 1pm): £16.45

USA and Canada: £40.00

Europe: £20.00

Large packages

Free Shipping: Orders over £150

UK Standard: £22.80

UK Signed: £26.40

Next Day (order by 1pm): £28.60

USA and Canada: £40.00

Europe: £30.00

When will my order ship and when will it arrive?

  • Orders are typically dispatched within 1 working days (Monday to Friday only)
  • Delivery is typically within 1 – 3 working days after dispatch date (Monday to Friday excluding bank holidays).
  • If there is a significant delay with your order, we will contact you via email or phone.
  • For Express delivery or time sensitive orders, contact us at or call 020 8261 7433 before ordering to confirm stock availability.
  • Carrier method will be determined by value & size. If the order contain a rail it will be sent by DHL (with tracking). If order doesn’t contain rail it will be sent by Royal Mail Post (with tracking).
  • All orders shipped by DHL and Royal Mail will need to be signed for on delivery (unless delivery instruction has been added) and dispatched from Birmingham central warehouse.
  • Shipment Tracking information is automatically delivered to the email address provided with your customer account.

More information about Shipping and Handling

  • We deliver throughout the UK, Europe and internationally and our website automatically calculates the available options once you reach the Checkout and enter your delivery address.
  • We use reliable delivery partners and we keep you informed by email or SMS when to expect your goods (except when sent by post). Track your item at UPS Tracking or Royal Mail Tracking
  • Delivery takes place during normal business hours and usually the courier will require a signature. We give you the option to deliver to an alternative delivery address for your convenience.  Delivery at weekends is only possible by special arrangement – please call.
  • Oversize products may incur higher delivery charges outside UK and if you have shipping price question to your country please send us an email requesting quote.